3 Ways HP POS Can Empower the Hospitality Sector
10.02.20
Technology plays a pivotal role in the way your customers engage and interact with your services. Whether it’s placing an order or paying at the counter, consumers want flexible and seamless experiences, facilitated through the right mix of IT.
Technology plays a pivotal role in the way customers engage and interact with your services.
Whether it’s placing an order or paying at the counter, consumers want flexible and seamless experiences, facilitated through the right mix of IT.
According to Forbes, the majority of consumers (80%) are more likely to purchase from a company that offers personalised experiences.
With so much point-of-sale (POS) technology available, it can be hard to know where to start. At Infinet, we’ve compiled 3 ways HP Retail POS systems powered by Intel® Core™ Processors can empower the hospitality sector.
Mobility
Mobility is integral to the sales experience, consumers want autonomy to book, browse and buy on-demand, without the hassle of waiting in queues or being stuck on hold.
Through HP’s Engage RPOS Systems powered by Intel® Core™ Processors, restaurants can deploy mobile tablets, where customers are free to look through menus and digitally engage with products.
The self-service tablet can be configured to feature menu items, ordering options and pricing, supporting mobility throughout the buying process.
Modernisation
The aesthetic of a café or restaurant is important. The ambience of an environment determines its corporate branding. When people go out to eat, they are paying for more than their food, patrons are also interested in enjoying their meal in a particular atmosphere.
With a sleek and modern design, the HP Engage RPOS system is available in a range of colours that can be matched to suit the style of a physical space. With a versatile accessory ecosystem, businesses can pick and choose what products enhance and modernise their hospitality environment.
Customer Experience
Across any industry, ensuring the customer experience is tailored from start to finish is integral. From how an order is placed to the closing transaction, the process needs to be streamlined.
With HP Engage RPOS systems, employees can transition from a fixed location to the floor, while placing orders and applying loyalty rewards. Through digital logging, hospitality staff can ensure customer orders are accurate, without the headache of miscommunication.
The HP Engage Retail Point of Sales System meets day to day needs in today’s retail environment without compromising on commercial functionality and security and is built for enterprise grade durability to keep up with the demands of the modern hospitality environment – whether you’re locked in to an environment on an Infrasys, Opera or Windows framework, will deliver.
If you’re looking for a POS system that can modernise your hospitality environment and deliver seamless experiences for customers, the HP Engage One Series powered by Intel® Core™ Processors is the step you should take. If you’re interested in learning more, don’t hesitate to get in contact with one of Infinet’s friendly technology advisors.
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1 2019, Forbes, 50 Retail Innovation Stats That Prove The Power Of Customer Experience, https://www.forbes.com/sites/blakemorgan/2019/05/21/50-retail-innovation-stats-power-customer-experience/#7feb028b447e
2 2016, Escoffier, Creating The Right Atmosphere In Your Restaurant’, https://www.escoffier.edu/blog/culinary-arts/creating-the-right-atmosphere-in-your-restaurant/
3 HP Engage, HP, https://www8.hp.com/au/en/retail-solutions/engage.html?jumpid=in_r12129_au/en/psg/rpos_overview/modular/engage-flex-pro-learn-more#engagego