Blog | Infinet

Guests expect a VIP experience, and your network makeup is the foundation that underpins that, enabling you to offer your guests a host of smart digital experiences.

Through implementing a unified solution across hardware, software, networking and security, you can deliver a truly VIP experience.

Let us take you through a 3-day snapshot into the potential
customer journey you can deliver.

Smart, Simple, and Secure Digital VIP Experiences for Every Guest

A Snapshot:

Guest can automatically connect to hotel Wi-Fi, bypass reception and check-in via mobile or self-serve hardware.

Frictionless Mobile Self-Check-In

Guest gets digital key pushed to their mobile device to open the guest room door.

Digital Key

Guest installs mobile app and sets up their travel profile and preferences.

Personalised App

Guest can leverage in-app navigation information to locate their room, and
accompanying facilities throughout the venue.

App-enabled Property Navigation

Guest drops their bag off in room before receiving a ping notification detailing happy hour at the bar starts in half an hour, as well as the dinner specials in the restaurant.

Specialised and Personalised
Venue Promotions

DAY 1

Guest can use mobile device or voice interaction to control lights, temperature, as well as request amenities and control entertainment system.

Natural Interface for Room Control

Based on the guest’s previous stays, hotel knows that they love sushi and yoga. Ping notification informs them of a fantastic sushi restaurant close by, and the afternoon yoga class in the facility’s garden area.

Specialised and Personalised Venue Promotions

Guest uses the app-enabled property navigation to locate the garden area.

Wayfinding

Guest is notified that checkout the following morning is at 11am, with the option to arrange a late checkout through the app.

Personalised App

DAY 2

Guest simply packs up their belongings and vacates the premises.

Frictionless Mobile Self-Checkout

Guest is thanked for their stay, with their personal preferences and information stored for the next time they stay.

Personalised App

DAY 3

With a long and proud history of working with leaders in the hospitality sector, designing and managing intricate networks is a fundamental part of our DNA.

With our strategic partners HP and Intel®, Infinet are part of the discussion from the get-go, learning and understanding your business, your goals, desires, and key requirements before developing a bespoke solution to meet said goals and desires.

Deliver Your Own VIP Experience

Get in touch with us to learn how we can help you deliver the
VIP experience your guests deserve.

ENQUIRE NOW

The Intel logo is a trademark of Intel Corporation or its subsidiaries.

News

It’s the Working From Home Revolution

Cybercrime Risk Is More Real Than Ever

Preparing for Uncertainty With Business Continuity Planning

3 Ways HP POS Can Empower the Hospitality Sector

6 Embedded Tools to Combat Cybercrime

DaaS and HP TechPulse – What Are They?

News

It’s the Working From Home Revolution

Cybercrime Risk Is More Real Than Ever

Preparing for Uncertainty With Business Continuity Planning

3 Ways HP POS Can Empower the Hospitality Sector

6 Embedded Tools to Combat Cybercrime

DaaS and HP TechPulse – What Are They?

News pagination