Optimising Dayforce’s Device Deployment

06.03.24

Unlocking the full potential of your workforce requires more than just ticking and shipping devices. Dayforce, a global leader in workforce management solutions, discovered this firsthand as they dealt with deploying and managing 600-700 devices for their expanding team. In their quest for a partner ...

The Challenge

Dayforce needed a device deployment solution that went beyond the traditional “ticking and shipping” method. They needed a partner capable of understanding their unique needs, providing a full suite of options, and ensuring timely and reliable services. Infinet stepped in to provide a comprehensive approach tailored to Dayforce’s unique needs.

Selection of Infinet

Infinet’s journey with Dayforce traces back to their relationship with Ascender, the company’s previous identity. Infinet had supplied HP kit globally to Ascender, leveraging a robust global partner network. Following Ascender’s acquisition by Ceridian, Infinet continued to serve their needs, highlighting a history of trust and reliability. With a solid foundation in providing global solutions, Infinet became the go to choice for Dayforce.

Understanding Business Needs

Infinet’s familiarity with Dayforce’s needs was evident through their global partnership with Ascender. Local warehousing in Australia, direct shipping, and pre-imaging of machines using Microsoft Autopilot displayed a deep understanding of the intricacies involved in the procurement and deployment process.

The Solution

Infinet’s solution encompassed global sourcing and procurement of devices, local warehousing, direct shipping to end-users, and pre-imaging through Microsoft Autopilot. This end-to-end approach aimed to not only meet but exceed Dayforce’s expectations by providing a comprehensive and streamlined device deployment process.

Addressing Business Problems

Dayforce’s challenge of finding a partner capable of offering more than conventional procurement was met through Infinet’s solution. The emphasis on understanding specific needs and providing tailored solutions addressed the core business problem of reliable and efficient device deployment.

“Whenever we reached out to our Infinet Account Manager for support, we always got a response on the same day.”

Business Benefits

Infinet’s partnership with Dayforce streamlined device deployment, offering a single global procurement contact, local warehousing for swift delivery, and pre-imaging to minimise IT involvement. This resulted in reduced deployment times, cost savings, and increased reliability in the overall procurement process. Infinet’s tailored solutions proved transformative, positioning them as a key ally in Dayforce’s pursuit of operational excellence.

Infinet's Expertise

Infinet’s global experience and understanding of diverse procurement requirements positioned them as a valuable partner in offering tailored solutions aligned with Dayforce’s needs.

Customer Service

Dayforce praised Infinet for its outstanding customer service, highlighting their commitment to constant communication, swift responses, and high availability. The consistent adherence to deadlines played a pivotal role in ensuring a seamless collaboration. Notably, Infinet’s extensive product suite always provided viable solutions to meet Dayforce’s needs, even in instances where specific requests couldn’t be fulfilled.

“Infinet always had the perfect solution to fit our needs, no matter the scale of the request.”

Key Learnings and Future Plans

The success of this partnership underscores the importance of a strong relationship, trust, and open communication. As Dayforce plans for the future, the positive experiences gained from their partnership with Infinet set a precedent, illustrating the value of collaboration, expertise, and strategic planning in optimising device deployment for a growing workforce.

Ready to simplify your device deployment process? Contact Infinet today to discover tailored solutions for your organisation.

Optimising Dayforce’s Device Deployment